Please read the following policy to understand refund policy of B.D. Enterprises ("Dailyways.in"). Acceptance of this Policy is mandatory prior to booking any service from Dailyways.
IntroductionFor any issues related to the quality of service, you can e-mail us at support@Dailyways.in or call our support team on +91-9549935174
Any complaints in respect of the service should be raised within 24 hours from the service. In the event that any rework or refund is to be processed for the service it shall be initiated only within the warranty period for the respective service. The warranty period of various services is as set forth in Schedule 1 and the exclusions are set forth in Schedule 2. The decision on whether a service should be reworked, or a refund is to be provided will be at the discretion of Dailyways
To be performed for any services that has already been rendered via a service provider (“Dailyways Expert”), Dailyways should be contacted directly on support@Dailyways.in or +91-9549935174. Please do not call the Dailyways Expert directly. In the event that any Customer directly contacts the Dailyways Expert:
Dailyways will not responsible for any actions or behavior of the Dailyways Expert, nor will it be responsible for any consequences thereof.
The Customer shall have waived his / her / its right to any service warranty that may have been provided at the time of booking.
The rework of any rendered service would be done by either a Dailyways Expert or a third party appointed by Dailyways (at the discretion of Dailyways).
Dailyways would be liable only for the service rendered / appliance repaired / replaced. Further, Dailyways would not be liable for any service / appliance which has been changed / altered post such rendering of service / repair, by you or any third party.
We do not undertake any repairs related to the printed circuit board (PCB) neither will we be able to provide any warranty for the same.
We do not undertake any repairs for appliances older that 5 years from the date of purchase neither will we be able to provide any warranty for the same.
Please report any payment or invoicing related issues within 48 (Forty Eight) hours of the job closure.
The warranty period differs from service to service and is applicable from the date of completion of the service, provided that the full amount for such service has been paid to Dailyways.
In case you have any concerns with the work completed, Dailyways may cause the service to be reworked free-of-cost, provided that such concern raised is bona fide and/or upon Dailyways conducting an inspection, if necessary.
In case it is difficult to identify if the rework is related to the Dailyways rendered service or not, we will send our technician to conduct an inspection, without any additional inspection charges and take a complete account of the situation. Post such inspection, if our technician is of the view that the rework is not related to the Dailyways rendered service, no rework of the service will be rendered. You will further be liable to reimburse any and all charges of the technician for such inspection.
You acknowledge and agree that for categories, including, but not limited to, laundry, beauty, fitness, home cleaning and painting, packers & movers, documentation services, a warranty and possibility of rework will not be applicable. Therefore, any issue reported with respect to the quality of service for these categories will be based on the outcome of inspection of the service provided.
No rework will be performed by Dailyways or Dailyways’s Experts post the warranty period.
Please call or write to us to book a new job.
Processing any refund is at the complete discretion of Dailyways. In all events, the maximum amount that Dailyways will pay you as compensation or refund, shall be at the discretion of Dailyways, depending on the service availed by you, and shall not exceed the service amount paid by you for the respective service
